FAQS

Finca Serena is located on the heart of the island so you can go to any place between 30min and 45min. Closed to Finca Serena you can find the archaeological site of Son Fornés.

All guests can enjoy our Jacaranda restaurant by Oscar Velasco, our menu on the pool, our room service 24h and our picnics at the vineyards.

Check-in 3.00pm, Check-out 12.00pm Early check-in and late check-outs must be confirmed at the same day due to availability.

Yes, next to the main terrace there are a place enabled for smoke.

Luggage storage is available for hotel guests on complimentary basis. Also, guests can still using facilities during the day of the check-in and check-out.

Breakfast is served from 8.00am to 11am

Lunch is served from 1.00pm to 3.30pm

Dinner is served from 7.00pm to 10.30pm

Yes. The hotel has vegetarian options available 24h

No. Please note that Finca Serena is a non-smoking hotel. Smoking will only be permitted in the designated areas.

No. Pets are not allowed in the Finca.

Yes, these are available from reception, subject to availability.

Sant Joan (PMI) airport is approximately 30´ minutes away from the hotel (depending on traffic).

The  cost of the ride (airport – Hotel & Hotel - Airport) is fixed at 50 Euros (tax included) per way.

Our concierge team would be more than willing to arrange your pick up at the airport/station. For further information please contact:

                        fom@fincaserenamallorca.com

                        info@fincaserenamallorca.com

We are pleased to offer an extensive selection of national and international TV channels in your room.

Smart Casual

Yes. We have a treatment room featuring luxury cosmetic brand, Natura Bissé. We also have a water zone with a heated swimming pool, sauna and hammam, solarium and gym.

On the Terraza de los Olivos where Mediterranean breezes combine with views of rolling Mallorcan countryside, or at the bar.

You can make a reservation through the booking engine located on the Restaurant page or by calling us by phone.

The only limit to our concierge service is your imagination. We are here to organize transfers, theatre tickets, operas, concerts, city tours, or even, reservations at the best restaurants in the city.

Our non-refundable rates include cancellation insurance for just cause (more than 20 different scenarios are considered, including Covid 19. Please see full details of terms and conditions at https://bit.ly/2PFRqdM.) You will be able to recover the total amount you prepaid since this insurance policy is included in your reservation.

After making your reservation, you will receive a copy of the policy by email, with coverage of up to a maximum of €6000. You can cancel until the arrival date of your reservation (please note: this reservation does not admit any modifications). The insurer does not cover the refund of the prepaid amount in case of no-show.